Privacy Policy
Effective Date: August 31, 2025
At Samanea Wellness Resort, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website and services.
1. Information We Collect
We may collect the following information from you:
- Personal Information: Name, email address, phone number, mailing address, and other details you provide when booking, contacting us, or filling out forms.
- Payment Information: Credit card or other payment details (processed securely via third-party payment processors).
- Website Usage Data: IP address, browser type, device information, pages visited, and other analytical data to improve our website experience.
- Cookies & Tracking Data: We may use cookies or similar technologies to enhance your browsing experience and for marketing purposes.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing bookings, reservations, and inquiries.
- Providing you with personalized services and offers.
- Communicating important updates, promotions, or events.
- Improving our website, services, and user experience.
- Complying with legal obligations and protecting our rights.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share information with:
- Service Providers: Third-party companies assisting with booking, payment processing, email communication, or website analytics.
- Legal Requirements: When required by law or to protect the rights, property, or safety of our resort or others.
4. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss. While we strive to protect your information, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct or update your personal information.
- Request the deletion of your personal information (where legally permissible).
- Opt out of receiving promotional communications from us.
To exercise your rights, please contact us at: info@samanea-resort.com or +855 88 240 0600.
6. Cookies & Tracking
Our website uses cookies and tracking technologies to:
- Enhance website functionality.
- Analyze website performance and visitor behavior.
- Deliver relevant advertisements and promotions.
You may disable cookies through your browser settings, but some features of the website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Samanea Wellness Resort
Website: www.samanea-resort.com
Email: info@samanea-resort.com
Phone: +855 88 240 0600
Guest Testimonials
A truly transformative experience in nature.
The service at the Hotel Samanea was exceptional. There was absolutely no issue that was not addressed timely and with satisfactory results. We were particulary impressed with how the hotel staff anticipated our needs (periodically coming by the Board Room to check with us). Numerous conference attendees commented on the quality of the food, the quality of the service and overall positive attitude toward the conference site.
Anthony Bruff
My stay at Samanea was truly unforgettable. From the moment I arrived, I was greeted with genuine warmth and attention. The room was spacious, beautifully decorated, and offered a stunning view of the surrounding landscapes. Every detail, from the comfort of the bedding to the high-quality amenities, was carefully designed for guests’ well-being. The service was impeccable—the staff anticipated my needs before I even expressed them. Staying here felt like experiencing both modern elegance and authentic Cambodian hospitality. I leave with wonderful memories and a strong desire to return.
Regina Gella
“My experience at this luxury hotel in Cambodia exceeded all expectations. The staff went above and beyond to make me feel at home, and the local cuisine served at the restaurant was absolutely outstanding. The serene atmosphere and refined design created the perfect balance between relaxation and discovery. A stay I will always remember.
Jamiyu Aliyu
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